Consulting Services

Consulting Services

We’re Consulting Services, and we can’t wait to start working together. Your vision is important to us. We’re eager to map out the needs of your business and provide the necessary tools to achieve a successful future.

Stars Support is an emerging Business Consultant firm, collaborating with visionary leaders to create adaptive strategies for today's complex and uncertain world.

Every OpenText Professional Services consultant is product certified and has access to the collective experience and expertise of worldwide consultants who are exclusively engaged in Information Management solutions. Ensuring a people-centric approach, the team aligns solutions with the business to maximize the return on investment for organizations, offering comprehensive enterprise software consulting with strategic advice, support and solutions aligned to helping organizations achieve business objectives.

Consulting Services benefits

Certified consultants

Access a team of fully product-certified consultants with more than 25 years experience delivering Information Management solutions.

Comprehensive range of services

Leverage a wide spectrum of services aligned to OpenText products and solutions, from architectural assessments and project strategy through to implementation, integration and configuration.

Global coverage

Work with the largest pool of Information Management consultants, offering more than 3000 experts worldwide that provide a flexible engagement model to combine the right skilled resources for the project, in-region or remotely.

Best-practice expertise

Incorporate best-practice and thought leadership for the successful planning and delivery of projects supported with flexible services packages.

Services offered

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

  • Strategy & Planning Services

    Plan the right approach and scope for projects with a business-centric strategy aligned to business goals.

  • Software Implementation Services

    Utilize experts with the tools and experience to accelerate projects and establish successful implementation and adoption.

  • Migration & Upgrade Services

    Mitigate risk, reduce cost and increase the value of OpenText platforms by working with experienced and qualified experts.

  • User Adoption Services

    Increase ROI with accelerated and sustainable user adoption for engaged and efficient user communities.

  • AI & Analytics Services

    Apply OpenText data science methodology to operationalize products and solutions in a number of fields, including Machine Learning and Natural Language Processing.

  • Security Services

    Leverage a unique approach to Security Services with qualified experts that identify security risks and advise how to best address them.

  • eDiscovery Services

    Lower costs and improve efficiency in litigation regulatory matters with innovative approaches to eDiscovery services.

  • Linguistic & Translation Services

    Unlock understanding in unstructured data to manage and communicate information no matter the language or volume requirements.

  • Document Capture Services

    Securely scan and index paper and microfilm/microfiche services with industry leading technologies and best practices.

  • FasTrak Packaged Services

    Get advisory and solution best practices, accelerators for faster project outcomes and feature extensions for enhanced business solutions, tailored to the specific needs of the organization.

Consulting fee rates | Consultant fees

Consulting firms across the globe regularly come under scrutiny for the fees they charge their clients. In particular, the high hourly rates billed by the most prestigious consultants in the marketplace tend to lead to debate. The key question is: what fees do consultants charge?

Consulting firms – especially those active in the higher segments of the market – do not unveil their fee structure. Consultancies regard their rates as one of their key competitive assets and therefore manage their fee structure as a 'trade secret', similar to salaries, which are also shrouded in secrecy. In addition, fees commonly vary per region/client/service offering, so firms keep tight control over their fee structure to minimise the threat of reputation risk, public debate or having to renegotiate their fees with clients.

As a result, there is relatively little publicly available information on the fees and rates charged by consultants. What is known, though, is that rates can widely differ, from an hourly rate of $15 per hour for an interim consultant working on an operational level to $39 or more per hour for a consultant from a leading strategy consulting firm. Based on available data in the market* Stars Support presents a simplified and indicative view of fees in the consulting market

Note: Currency conversion charges apply, USD to INR conversion also depends on market prices.

WHAT WE DO

Stars Support backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. Stars Support is committed to working alongside you to grow your business empire offering a practical, low risk and cost effective solution to establish a presence.

We are an outsourced business development company that offers complete flexibility to your business, whilst giving you additional manpower and skills you need to accelerate your growth through services such as sales consulting, B2B/B2C Lead Generation, Digital Marketing Campaigns and various web services.

Why Choose Our Services?

Expertise

They might have a team of experts or professionals who are knowledgeable and experienced in their field.

Quality of Service

They could offer high-quality services or products that meet or exceed customer expectations.

Customer Support

Good customer support can be a big factor, including responsiveness, helpfulness, and availability.

Reputation

Positive reviews, testimonials, or a strong reputation in the industry can inspire confidence in potential customers.

Frequently Asked Questions

Stars Support provides a comprehensive range of consulting services tailored to various industries including healthcare, legal, finance, manufacturing, construction, professional services, and education. Our offerings include strategy and planning, software implementation, migration and upgrade services, user adoption, AI & analytics, security, eDiscovery, linguistic & translation, and document capture services. We also provide specialised FasTrak packaged services for accelerated project outcomes.

Quality is ensured through our team of fully certified consultants who possess extensive experience in delivering Information Management solutions. Stars Support engages with a global network of over 3000 experts and utilises best-practice methodologies and thought leadership to plan and deliver projects successfully. Our consultants are also supported by comprehensive services packages and have access to the collective experience and expertise of worldwide consultants.

Yes, Stars Support boasts global coverage and the capability to provide consulting services both in-region and remotely. Our flexible engagement structure enables us to combine the right skilled resources for each project, guaranteeing our ability to satisfy the unique requirements of clients worldwide, regardless of their location.

While the specific fee structure of our consulting services is managed as a confidential trade secret, we provide a variety of pricing options based on the project scope, client location, and service offering. We provide both hourly rates and project-based pricing, with rates varying significantly based on the consultant's expertise and the nature of the consultancy. General indicative rates range from $15 per hour for operational-level interim consultants to over $39 per hour for consultants from our leading strategy division.

Data security and client privacy are paramount at Stars Support. We employ a unique approach to security with qualified experts who identify and advise on potential risks. Our security services ensure that all client information is handled in the most secure manner throughout every phase of the consulting process. We also follow stringent rules regarding privacy and comply with applicable legal standards to protect client information.

Stars Support manages project delivery by utilising a sector-specific approach that incorporates industry-specific knowledge and best practices. We align our strategies and solutions with the specific dynamics and requirements of each industry we serve, from healthcare to finance and beyond. Our experienced consultants employ rigorous project management methodologies to ensure timely and successful project completion, adhering to the strictest quality and client satisfaction requirements.

To enhance user adoption, Stars Support utilises tailored training programs, comprehensive support services, and a user-centric design philosophy. Our User Adoption Services focus on accelerating and sustaining engagement through customised training sessions, clear communication of benefits, and ongoing support to ensure users feel confident and competent with new technologies. This approach helps maximise the return on investment for our clients by ensuring their teams can fully leverage new tools and systems.

Stars Support differentiates itself by combining a people-centric approach with deep industry expertise and a global reach. We emphasise sustainable user adoption and operational excellence, which allows us to create adaptive strategies tailored to the complex challenges of today's market. Additionally, our consultants are not only certified in product solutions but also bring a wealth of experience from over 25 years in delivering Information Management solutions across multiple industries.