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Software systems health checks save time & money

Diagnose any problems with your software systems

Why do you need a systems health check?

If your business is running old or legacy systems, then it’s highly likely you face disruption and costly downtime on a regular basis. A systems health check can identify any current problems and predict future issues, giving you peace of mind and confidence in your systems.

IT SYSTEMS HEALTH CHECK SERVICES

An IT systems health check identifies the inconsistencies, irregularities and inefficiencies that are causing an organisation’s network to operate ineffectively. A thorough systems health check helps discover opportunities to increase computing efficiencies and reduce costs.

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The Empower IT Solutions systems health check provides businesses with a comprehensive report on:

  • hardware status,
  • software licenses,
  • end-of-life milestones,
  • future readiness,
  • recommendations for network optimisation, and
  • capacity planning.

If you are experiencing constant issues with your workstations and networks or are worried about being hit by ransomware; our team can conduct a comprehensive IT systems health check.

IT systems health check methodology

Determine network capacity

As the first step, we will sort and prepare a digital inventory of your existing IT equipment. We will assess its capacity, including an in-depth examination of your organisation’s network components such as Active Directory, Exchange database and storage server. An analysis of the life and scalability of each infrastructural element is also performed.

Test network reliability

This phase of IT systems health check includes analysing and testing the reliability and performance of an existing network. Our technicians will compare your network performance with industry benchmarks, investigate past network issues and explore methods of boosting network performance.

Ascertain disaster recovery strategy 

Your organisation’s backup and disaster recovery plans and strategies are checked thoroughly. Past backup failures, data recovery failures and business continuity plans are studied. Based on the observations; suggestions and recommendations are offered to minimise downtime and continue operations in the event of a disaster.

Evaluate security environment

As the final phase of our IT systems health check; our engineers will analyse your organisation’s security practices and evaluate security patches and weigh protection against malware, virus and latest ransomware. Staff awareness and user permissions are also evaluated.

At the end of our comprehensive IT systems health check; a report is generated in line with the industry best practices taking into account the future readiness of the existing infrastructure. This report details the status of existing infrastructure, lists hardware that is nearing end-of-life, indicates required security patches and includes recommendations to optimise IT environment.

The benefits of an IT systems health check

An IT systems health check is a great way to have a look at your IT equipment and explore ways to optimise performance. It offers businesses an independent review of the status of their network. The review is a detailed report generated from a security, risk, disaster readiness and scalability aspect. Post an IT systems health check organisations will:

  • have the ability to address network issues that are currently affecting their daily operations,
  • be equipped to eliminate losses caused by infrastructure malfunctions,
  • be able to redesign their existing infrastructure to support business objectives, and
  • receive actionable advise on mitigating potential network incidents and safeguarding company assets.

Regular IT network health check enables company management to increase the effectiveness of their infrastructure budgeting. Furthermore, organisations will be able to benchmark their IT environment against the latest technologies.

What will a systems health check cover?

Our team of experts will begin by performing a stringent analysis of your system, using a scoring system to complete a thorough audit of the software in all key areas. This will allow them to pinpoint areas for improvement, places to consider upgrading, or passing areas as suitable.

We will look at how viable your system is in the following areas:

  • User experience
  • Technology
  • Interoperability
  • Maintainability
  • Supportability
  • Scalability
  • Data and analytics
  • Security

Frequently Asked Questions

A systems health check helps to diagnose and resolve issues in your software systems, minimising disruption and costly downtime. It comprehensively analyses your existing infrastructure, identifies current and potential future issues, and ensures that your systems are optimised for efficiency and scalability. This proactive approach not only saves time and money but also gives you peace of mind about the reliability of your systems.

Our system health checks encompass various criteria to ensure comprehensive system evaluation. We assess user experience, technology interoperability, maintainability, supportability, scalability, data and analytics, and security. Each area is scored and audited thoroughly to pinpoint improvements, necessary upgrades, and successful aspects of your system.

A system health check evaluates the user experience to ensure that the software is user-friendly and meets the needs of its end-users, enhancing satisfaction and productivity. Assessing interoperability allows us to verify that your systems can effectively communicate and function with other existing technologies, which is crucial for operational efficiency and future tech integrations.

Stars Support offers a comprehensive suite of IT services tailored to enhance your business's technological capabilities. Our services include web development, cloud computing solutions, digital marketing, data entry, and consulting services. Additionally, we specialise in cutting-edge technologies such as UI & UX design, agile software development, blockchain technology, app development, and developing mobile-first systems.

We cater to various industries, including healthcare, legal, finance, manufacturing, construction, professional services, education, and nonprofit sectors. By understanding each industry's unique challenges and compliance requirements, we tailor our IT solutions to meet specific industry demands, ensuring our services maximise efficiency and compliance.

The process begins with a detailed audit of your current systems using a structured scoring system. Our team of experts analyses key areas of your software to assess its current state and identify areas for improvement. The health check aims to ensure that each system component is functional, up-to-date, and capable of effectively supporting your business operations.

Following a systems health check, we provide ongoing support to address any issues identified during the assessment. This includes technical support, updates, and improvement recommendations based on the audit results. Our goal is to ensure your systems continue to operate smoothly and efficiently, with regular updates and maintenance as part of our comprehensive support services.